Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Diaroo mobile application (the "App") operated by Taoftware LLC ("we," "us," or "our"), a California limited liability company. Please read these Terms carefully before using the App.

By using the App, with or without an account, you agree to these Terms. Our Privacy Policy describes our data practices, and our Wellness Disclaimer explains the limits of the App. If you do not agree to these Terms, do not use the App.

1. Eligibility

You must be at least 13 years of age, or the higher minimum age required in your jurisdiction to use the App. By using the App, you represent and warrant that you meet this age requirement. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

2. Account Registration

• You may use certain features of the App without creating an account. Core logging, statistics, and local data storage are available without an account.
• If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• You agree to provide accurate and complete information when creating your account.
• You must notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

3. Use of the App

3.1 License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on a device you own or control, solely for your personal, non-commercial use.

3.2 Acceptable Use

You agree not to:

• Use the App for any unlawful purpose or in violation of any applicable laws.
• Attempt to reverse-engineer, decompile, or disassemble the App, except to the extent permitted by applicable law or an applicable open-source license.
• Remove, alter, or obscure any proprietary notices in the App.
• Use the App to transmit any malicious code, viruses, or harmful content.
• Interfere with or disrupt the App's servers, networks, or infrastructure.
• Use automated systems to abuse the service, bypass access controls, or access another person’s data.
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
• Use exports or other app features to harass, abuse, or harm others.
• Attempt to gain unauthorized access to other users' accounts or data.

3.3 User Content

You retain ownership of the data and content you create within the App ("User Content"), including log entries, notes, and profile information. If you use account synchronization, you grant us a limited license to host, copy, and process that content only as necessary to provide and secure the service you request. This does not transfer ownership or grant permission to publish your journal. Exported files remain under your control and that of any recipient you choose.

3.4 Standalone watch apps

In version 1.4.0 and later, installed watch apps provide local Poo logging and local history offline without a diary account. A compatible paired phone is used for optional phone sync and confirming Premium access for Pee logging: iPhone for Apple Watch, Android for Wear OS. Installation and system pairing requirements depend on the platform. Maps require the platform’s map services and internet for map content. Store listings and our watch overview describe availability. Poo logging, history and phone–watch sync are free. Pee logging is included in existing Premium subscriptions and lifetime access. Existing records remain viewable, editable and deletable after Premium ends. Version 1.4.0 requires active Premium for PDF, CSV and JSON exports; earlier builds keep their existing access. An offline watch uses its last synced Premium status and preserves captured logs. Use of Google Maps features is also subject to the Google Maps/Google Earth Additional Terms and Google Privacy Policy.

Optional sync connects Diaroo on already paired devices. New linked logs sync automatically; earlier local-only logs require confirmation using Sync local logs. A previous Disconnect choice stays in place until you reconnect. Delivery depends on connectivity and operating-system scheduling. Check your records before removing apps or resetting devices; local or unsent logs may otherwise be lost. Disconnecting keeps local-only watch logs and the phone journal, clears the watch’s phone-history cache, and holds unsent linked logs. Recovering logs from an earlier connection requires confirmation that they belong in the current journal.

In versions with Entry location, saving a watch entry can include an optional foreground location fix when you enable the feature and grant permission. Location availability and accuracy are not guaranteed; logging also works without a location. Diaroo connection controls do not replace system device pairing. Full unpairing is managed by Apple or the watch manufacturer and may erase the watch. The Privacy Policy explains watch data, caching, offline delivery, and deletion limits. Watch apps are wellness journals, not medical monitoring or emergency services.

3.5 Clinical diaries and the bladder update

The bladder diary update is in testing, with public availability depending on the store release. It records self-reported bathroom visits, leaks, drinks and pad changes separately from bowel events. Optional details can help you prepare a diary for a clinical appointment. Your clinician determines the fields, units, recording period and format needed for your care. Diaroo does not certify a report, provide clinical monitoring, or guarantee acceptance by a clinician. A blank field means unrecorded, not absence of a symptom. Estimated sizes are not measured volumes, and a partial diary cannot establish 24-hour urine output or a diagnosis.

4. Wellness Disclaimer

IMPORTANT: Diaroo is a wellness tracking tool. It does not provide medical advice, diagnosis, or treatment.

• The App is intended for informational and personal tracking purposes only.
• The information provided by the App is not a substitute for professional medical advice, diagnosis, or treatment.
• No doctor-patient relationship is created between you and Taoftware LLC by your use of the App.
• The App is intended for personal journaling and general wellness, not for clinical decisions or use as a diagnostic or treatment device.
• The App does not provide healthcare services or replace records maintained by a healthcare professional. We do not claim regulatory approval, medical accuracy, or suitability for clinical use.
• Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition.
• If you think you may have a medical emergency, call your doctor or emergency services immediately.
• Missing entries do not establish that no event occurred, and more or fewer records do not indicate better or worse health.

5. Premium and store purchases

Diaroo Premium unlocks all 16 bundled themes, journal summaries for 7, 30, and 90 days, and removes advertisements. Summaries are calculated on your device from recorded entries and do not provide medical advice. Monthly and annual subscriptions renew automatically for the same period unless canceled through the store before renewal. An annual subscription is billed for the full year upfront. A lifetime purchase is a one-time, non-consumable purchase of Premium access for the lifetime of the Diaroo service and does not renew. No purchase is required for core bowel journaling, history, basic statistics, account sync, or the Warm and Cool themes. In Diaroo 1.4 for iPhone, PDF, CSV and JSON exports are included in Premium subscriptions and lifetime access. Earlier builds keep their existing export access. If Premium expires, you can still view, edit and delete existing records, use the free features, and return to a free theme. This feature change does not limit privacy-rights requests; contact support for assistance.

The app and store confirmation show your localized price, billing period, and applicable conditions before purchase. Apple or Google charges your store account. RevenueCat verifies purchases and restores access. Use Restore Purchases with the store account used to buy Premium. Sign in to the same Diaroo account when using account-linked access. Store and account rules apply; we do not promise cross-store purchase transfers or family sharing.

Manage or cancel a subscription in your App Store or Google Play subscription settings. Canceling ordinarily preserves access through the paid period. Deleting the app or your Diaroo account does not cancel a subscription. The store handles refunds under its policies and applicable law: Apple billing support or Google Play refunds. Contact [email protected] if purchase restoration fails.

These terms do not limit mandatory consumer rights. Changes to prices or paid access are communicated through the app or store as required. Store transactions and app distribution are also subject to the relevant store’s terms, including Apple’s Standard EULA where applicable. Apple and Google are not responsible for operating Diaroo’s journal or cloud sync.

6. Intellectual Property

• The App and its content are owned by Taoftware LLC or its licensors and protected by copyright, trademark, and other intellectual property laws.
• These Terms do not grant you any right, title, or interest in the App beyond the limited license in Section 3.1.
• "Diaroo" and "Taoftware" are trademarks of Taoftware LLC.

7. Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Third-Party Services

The App uses Supabase, RevenueCat, store billing, AdMob, and optional analytics and diagnostics providers as described in our Privacy Policy. External stores and services also have their own terms.

9. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT.
• WARRANTIES REGARDING DATA BACKUP, PRESERVATION, OR UNINTERRUPTED AVAILABILITY.

YOUR USE OF THE APP IS AT YOUR SOLE RISK.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability or remedies that cannot lawfully be excluded or limited, including applicable consumer guarantees, fraud, willful misconduct, or liability for death or personal injury where protected by law. The limitations below apply only to the extent permitted in your jurisdiction.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

• IN NO EVENT SHALL TAOFTWARE LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
• OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY DOLLARS ($50.00).
• WE ARE NOT LIABLE FOR ANY HEALTH DECISIONS YOU MAKE BASED ON INFORMATION PROVIDED BY THE APP.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Taoftware LLC from and against any claims, liabilities, damages, losses, costs, and expenses arising out of or in connection with your use of the App, your violation of these Terms, or your violation of any rights of a third party.

12. Dispute Resolution

12.1 Informal Resolution

Where permitted by applicable law, before filing any formal dispute, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

12.2 Binding Arbitration

Subject to any mandatory rights to bring a claim in court in your jurisdiction, if we cannot resolve a dispute informally, you and Taoftware LLC agree to resolve any dispute through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted in Orange County, California, or remotely by videoconference.

12.3 Class Action Waiver

YOU AND TAOFTWARE LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

12.4 Exceptions

Small claims court actions, intellectual property disputes, and requests for injunctive relief are excluded from arbitration.

12.5 Opt-Out

These dispute provisions do not remove non-waivable consumer rights or prevent you from contacting a regulator. You may opt out of the arbitration and class action waiver provisions by sending written notice to [email protected] within 30 days of first accepting these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California. For disputes that may be heard in court, you and Taoftware LLC consent to the courts located in Orange County, California, except where applicable law gives you the right to bring a claim in your home jurisdiction. This choice does not remove mandatory protections under the law where you live.

14. Termination

• You may stop using the App at any time. Uninstalling it does not delete a cloud account or cancel recurring billing. Use the account-deletion instructions and your store’s subscription settings as appropriate.
• We may restrict or terminate access for a material breach of these Terms, a security risk, legal requirements, or discontinuation of the service. Where reasonably possible and legally permitted, we will explain the reason and provide notice. Applicable paid-service remedies and mandatory consumer rights remain available.
• Sections 4, 6, 9, 10, 11, 12, and 13 survive termination.

15. Changes to These Terms

We may update these Terms as the service changes. We will update the date on this page and give notice of material changes through the App or another appropriate channel, seeking agreement when required. Changes do not reduce rights already accrued or override mandatory consumer protections.

16. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy and Wellness Disclaimer, constitute the entire agreement between you and Taoftware LLC regarding the App.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
• Waiver: Our failure to enforce any right does not constitute a waiver.
• Assignment: You may not assign your rights. We may assign ours in connection with a reorganization or transfer of the service, subject to applicable law and your existing rights.
• No Third-Party Beneficiaries: Except as required by applicable store license terms, these Terms do not confer rights on a third party.

17. Contact Us

Taoftware LLC
21520 Yorba Linda Blvd Ste G #3007
Yorba Linda, California 92887

Email: [email protected]